Frequently asked questions

Yes — the platform is free for both customers and providers during our early launch. Any future pricing (commission, subscription, or lead-fee options) will be clearly communicated in-app before it affects you.

We're launching first in British Columbia, Canada, and expanding from there. Check the Download page — if your region's app store link isn't live yet, we haven't rolled out to you.

New provider accounts go through admin review, including business license and insurance document checks where applicable. Verified providers can earn badges (verified license, verified insurance, top rated) visible on their profile.

Every job includes mandatory before-and-after photos and a two-way confirmation before it's marked complete. If something's wrong, you can open a dispute and our team reviews the photo and message history to help resolve it.

Pricing is quote-based — providers quote based on the job you post, and you can negotiate directly in the app before accepting. There's no fixed hourly rate set by us.

Yes — once you've accepted a quote, you can set up a recurring plan (weekly, biweekly, monthly, or seasonal) so you don't need to re-post the same job.

When a customer posts a public job, it's sent to nearby providers whose listed service categories match, starting with a small radius and expanding outward until enough providers can respond. You only see jobs relevant to your service area.

See our Privacy Policy for full details — in short, job photos are retained (not deleted) for up to 24 months for active reference, then archived for dispute purposes. We never sell personal information.